at788 FAQ — Frequently Asked Questions

at788 requires all members to complete KYC (Know Your Customer) identity verification before processing any withdrawal. Accepted documents include a valid Indonesian national identity card (KTP), a passport, or a government-issued driver's licence. Documents must be clear, unobstructed photographs or scans showing your full name, date of birth, and photo. Verification is typically completed within 24 hours of submission.

Account suspensions at at788 most commonly occur for one of three reasons: incomplete KYC documentation, a self-exclusion or cool-off period that you activated, or a security review triggered by unusual login activity. Log in to check your account status, or contact our support team at [email protected] for a full explanation and guidance on next steps.

No. at788 strictly enforces a one-account-per-person policy. Operating multiple accounts is a breach of our Terms and Conditions and will result in all duplicate accounts being closed and any associated funds being forfeited. If you believe a duplicate has been created in error, contact support immediately so the issue can be resolved.

Core personal details — including your full name, date of birth, and primary email address — can only be changed by contacting the at788 support team directly, as these fields are tied to your KYC verification. Secondary details such as your phone number and preferred language can be updated from within your account settings without contacting support.

The minimum deposit on at788 is Rp 25.000 for e-wallet methods (OVO, DANA, GoPay, ShopeePay, LinkAja) and Rp 50.000 for local bank transfers via BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, and Bank Permata. There is no maximum deposit cap, though transfers above Rp 50.000.000 may require additional verification.

The minimum withdrawal to a Mandiri account — or any supported local bank — is Rp 100.000. Withdrawals to e-wallets such as OVO or GoPay carry a minimum of Rp 50.000. at788 does not charge a withdrawal fee on standard transactions; however, your bank may apply its own transfer charges. Processing time for bank withdrawals is typically 15 minutes to 3 hours after approval.

Yes. at788 supports deposits and withdrawals via OVO, DANA, GoPay, ShopeePay, and LinkAja. To use an e-wallet, select your preferred provider on the deposit page, enter the amount, and approve the transaction directly within your e-wallet app. E-wallet transactions are typically the fastest payment method on at788, with most credits appearing in under five minutes.

at788 does not impose any platform-side withdrawal fees for transfers to BRI, BNI, or any other supported Indonesian bank. Your bank may levy a small interbank transfer fee if the destination account is at a different institution; this is outside at788's control. To check whether a fee applies, consult your BRI or BNI account terms or contact your branch directly.

Mix parlay is a multi-match accumulator bet in which you combine selections from two or more separate fixtures into a single wager. All selections must win for the bet to pay out. On at788, the minimum mix parlay combination is two legs, and the potential return multiplies with each additional selection added. Mix parlay is one of the most popular bet types among Indonesian football bettors due to its high return potential from a small stake.

Yes. at788 offers togel (Indonesia's traditional numbers lottery), covering major draw markets including Singapore Pools, Sydney, Hongkong, and several local Indonesian draws. Players can bet on 2D, 3D, and 4D number combinations. Draw schedules and results are published in real time on the at788 togel page. Minimum bet per line starts from Rp 1.000, making it accessible at any stake level.

at788 provides access to live sabung ayam (online cockfighting) streaming from licensed arenas, with betting markets on each bout. Players can back Meron (the red-corner bird) or Wala (the blue-corner bird), or take the Draw market. Matches are streamed live in high definition, and results are settled within seconds of each bout's conclusion. Sabung ayam is available around the clock on at788.

at788 hosts slot titles from certified studios including Pragmatic Play, Pocket Games Soft, Spribe, NetEnt, and Microgaming. Each game's RTP (Return to Player) figure is published in its individual game information panel and typically ranges from 95% to 97.5%. All random number generation is independently certified, and at788 uses provably fair technology to ensure that outcomes cannot be manipulated by the platform or any third party.

Yes. at788 is fully optimised for mobile browsers on both Android and iOS devices — no app download is required. The mobile website adapts automatically to your screen size and retains the full range of betting markets, live casino tables, slot games, and togel options available on desktop. Simply open your preferred browser, navigate to at788.cam, and log in to access the complete platform.

Wagering requirements specify how many times a bonus amount must be turned over in qualifying bets before any resulting winnings can be withdrawn. at788's standard wagering requirement is stated in the specific terms of each promotion and typically ranges from 5x to 20x the bonus amount. Bets placed on certain low-margin markets — such as Asian handicap odds below 1.50 — may contribute less than 100% toward meeting the requirement.

Yes. at788 runs weekly cashback and rebate promotions across sportsbook, live casino, and slot games. The cashback rate and eligible product vary by promotion period. Rebates on slot gacor (high-volatility slot) sessions are calculated on net losses over the qualifying period and credited directly to your main wallet, usually with zero additional wagering requirement. Check the Promotions page each week for the current cashback rate and eligibility criteria.

at788 operates a tiered VIP program that rewards consistent play with higher cashback rates, priority withdrawals, dedicated account managers, and exclusive promotions during major events such as Idul Fitri, the FIFA World Cup, and BRI Liga 1 playoffs. VIP tier upgrades are assessed monthly based on total deposit volume and betting activity. Contact the support team to enquire about your current VIP status or eligibility for an upgrade.

Bonus eligibility by product category varies depending on the specific promotion. Most welcome and reload bonuses at at788 are valid across sportsbook and live casino products. Togel and sabung ayam markets may be included in certain promotions but excluded from others. Always read the individual bonus terms on the Promotions page to confirm which products qualify before claiming a bonus if you intend to wager it on a specific game type.

You must be at least 21 years of age to register and play on at788. This is a hard requirement with no exceptions. All new members must pass identity verification (KYC) confirming their date of birth before any deposit or withdrawal is permitted. at788 takes its commitment to preventing underage gambling seriously, and any account found to belong to a person under 21 will be immediately closed and all funds returned.

Deposit limits, loss limits, session time limits, cool-off periods, and self-exclusion are all available from the Responsible Gaming section of your account settings. Limit reductions and cool-off activations take effect immediately. Self-exclusion periods range from 30 days to 5 years and cannot be shortened once set. If you need help activating any of these tools, our support team at [email protected] is available 24 hours a day, 7 days a week.

If you feel that gambling is negatively affecting your finances, relationships, or mental health, please take action today. Log in to your at788 account and activate a self-exclusion or deposit limit immediately, or contact our support team via live chat or email at [email protected] for confidential assistance. Independent support is also available through Into The Light Indonesia (intothelightid.org) and the international Gamblers Anonymous network (gamblersanonymous.org).